1800 pack rat

1800 Pack Rat Review: Why Use Pack Rat for Your Move?

If you’re looking for an alternative to traditional moving companies, you’re not alone. Moving containers have become increasingly popular, and 1800 Pack Rat stands out as one of the leading providers in this space. 

Since 2001, they’ve been offering portable storage solutions that make moving and storage more flexible and often more affordable than full-service movers.

If you’re weighing your moving options, this 1800 Pack Rat review will break down everything you need to know about costs, services, and what real customers are saying about their experiences. We’ve analyzed hundreds of customer reviews and gathered detailed pricing data to give you the full picture.

How Much Does Pack Rat Cost?

Pack-Rat moving costs vary based on many factors, like your move’s distance, container size, and duration. For local moves within 100 miles, you can expect to pay between $150-$800. 

Long-distance moves typically range from $900-$7,000, depending on the distance and number of containers needed. These prices make them competitive with other container companies, though not always the cheapest option.

Your rental includes 30 days of container use, which gives you plenty of time to load and unload at your own pace. Keep in mind that Pack Rat storage cost increases if you need the container for longer than the included period. 

Monthly storage rates typically run between $150-$300 per container, depending on your location and whether you’re storing at your property or their facility.

1800 Pack Rat Moving Quotes

Let’s look at some real-world examples. For a two-bedroom apartment move:

  • Local move (under 50 miles): $400-$600
  • Mid-distance move (250-500 miles): $1,400-$2,500
  • Cross-country move: $3,000-$4,600

These prices include delivery, transportation, and the initial 30-day container rental. You might need to factor in additional costs like insurance or packing supplies. One advantage of Pack Rat is their willingness to negotiate — they often match competitor prices if you can show a lower quote for similar services.

Many customers appreciate that Pack Rat provides binding quotes, which means your price won’t change unless you add services or change your move details. Just watch out for fuel surcharges on long-distance moves, as these aren’t always included in initial quotes.

Pros and Cons of Moving With 1800 Pack Rat

When you’re planning a move, understanding both the advantages and drawbacks of your moving company helps set realistic expectations. 1 800 Pack Rat has built a solid reputation in the moving industry, but like any service, it comes with its own set of strengths and limitations.

Their track record shows strong performance in areas that matter most to customers — container quality, flexibility, and customer service. Yet they’re not without their limitations, particularly in terms of geographic coverage.

Pros

  • All-steel containers provide superior weather protection
  • Flexible loading and unloading schedules with no daily rush
  • $10,000 contents protection included on long-distance moves
  • Containers sit at ground level — no ramp needed
  • Price matching with major competitors
  • Multiple container size options
  • Month-long rental periods standard
  • Military discounts available

Cons

  • Limited availability (only serves about 30 states)
  • Some customers report unexpected fuel surcharges
  • Higher prices than some competitors for local moves
  • No Sunday delivery options

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What Services Does 1800 Pack Rat Offer?

Pack Rat shipping services go beyond just dropping off a container. They’ve developed a comprehensive range of moving and storage solutions to handle various needs. Their service model focuses on flexibility and customer convenience, with options to customize your moving experience.

Container Sizes

Pack Rat offers three different container sizes to match your specific needs. Their smallest option is the 8-foot container, which works well for one to two rooms and can hold up to 4,000 pounds. 

The mid-size 12-foot container handles two to three rooms with a 6,000-pound capacity, while their largest 16-foot container fits three to four rooms and also supports up to 6,000 pounds. Each container features all-steel construction with barn-style doors for easy loading. 

The containers are weatherproof and sit directly on the ground, making them more accessible than competitors requiring ramps. The barn-style doors open wide, making it easier to load large furniture and awkward items.

Long-Distance Moving

Pack Rat movers handle the transportation for moves over 100 miles. They’ll pick up your loaded container and deliver it to your new location within an agreed-upon window. 

Every long-distance move includes basic insurance coverage and tracking services. You’ll get regular updates about your container’s location and estimated arrival time.

The company uses custom-designed trucks specifically built to transport their containers, which helps minimize shifting during transit. This specialized equipment, combined with their experienced drivers, helps ensure your belongings arrive safely.

Local Moving

For local moves, you get the same high-quality containers but with more flexible scheduling options. You can keep the container on your property as long as needed within your rental period, making local moves less rushed and more convenient. Local moves typically include same-day or next-day delivery, depending on container availability.

Storage Services

If you need temporary storage, you can keep your container at your property or in Pack Rat’s secure facility. Many locations offer climate-controlled storage, which adds an extra layer of protection for your belongings during extended storage periods. Access hours vary by location, but most facilities offer convenient hours six days a week.

Storage facilities feature 24/7 surveillance and controlled access systems. You’ll get a secure lock for your container, and only you have the key. This level of security gives you peace of mind when storing valuable items.

Vehicle Shipping

Through a partnership with Mr. Car Shipper, you can coordinate vehicle transportation alongside your container move. This service covers cars, boats, motorcycles, and other vehicles. The service includes door-to-door delivery and insurance coverage, making it a convenient option if you need to transport both household goods and vehicles.

Insurance Coverage

Basic coverage comes standard with long-distance moves, but you can purchase additional protection. Their Silver Plan offers tiered coverage options ranging from $5,000 to $75,000 of protection. Monthly premiums are reasonable, starting at $34.95 for $5,000 in coverage and going up to $149.95 for $75,000 in coverage.

Moving Supplies and Labor

They’ve got you covered with packing supplies — boxes, tape, bubble wrap, and furniture pads. Need help loading? They partner with HireAHelper to connect you with local moving labor when you need an extra hand. You can book helpers for just a few hours or a full day, making it easy to get exactly the help you need.

How 1800 Pack Rat Compares to Other Movers

When compared to major competitors like PODS and U-Pack, Pack Rat stands out for their all-steel containers and flexible rental terms. Their containers are generally considered more durable than some competitors’ offerings, though this quality comes with slightly higher prices in many markets.

When it comes to ratings, here is how Pack Rat compares to other moving companies. We will go over the company names and their BBB rating through The Better Business Bureau.

Moving CompanyBBB RatingCustomer ReviewsBBB Accredited
1800 Pack RatA+2.4/5Yes
American Van LinesA4.26/5No
U-PackA+4.54/5Yes
PodsA+3.2/5Yes
International Van LinesA+3/5No
Moving APTA-4.43/5No
Safeway MovingB-4.45/5No
JK Moving ServicesA+3.94/5Yes
Allied Van LinesA+1.07/5Yes
United Van LinesA+1.32/5No
North American Van LinesA+ 1.26/5Yes
Mayflower MovingA+1.32/5No
Interstate Moving and Relocation GroupB4.31/5No

What Is the 1800 Pack Rat Cancellation Policy?

You can cancel your reservation, but timing matters. If you cancel within five days of your scheduled delivery, you might face cancellation fees. It’s best to contact customer service as soon as you know your plans have changed to avoid any charges. The company typically works with customers to accommodate schedule changes when possible.

Final Thoughts

1800 Pack Rat delivers a solid moving and storage solution, especially if you’re looking for sturdy containers and flexible timing. While their prices might be higher than some competitors, the quality of their all-steel containers and included insurance coverage can make the extra cost worthwhile.

They’re particularly strong for long-distance moves and situations where you need extended loading or storage time. Just make sure they service your area and get a detailed quote that includes any potential fuel surcharges before booking. Their willingness to price match and negotiate can often help offset higher initial quotes.

Get a moving quote using the free Agoyu app today.

1800 Pack Rat Review: FAQs

How long can I keep a Pack Rat container?

The standard rental period is 30 days, but you can extend this for an additional monthly fee. There’s no maximum time limit for container rentals.

Does Pack Rat provide loading help?

Yes, through their partnership with HireAHelper, you can book professional loading and unloading assistance at either end of your move.

Are Pack Rat containers waterproof?

The containers are weather-resistant with all-steel construction and secure seals around the doors. While they’re highly water-resistant, no container is 100% waterproof.

Can I store my container at my house?

Yes, you can keep your container on your property as long as you have adequate space and any necessary permits or HOA permissions.

What happens if I need to reschedule my delivery?

Contact Pack Rat as soon as possible to reschedule. While they’re typically flexible with scheduling changes, last-minute adjustments might incur additional fees.

Will Pack Rat match competitor prices?

Yes, Pack Rat offers price matching with major competitors like PODS and U-Pack. If you find a lower quote for the same services, contact their sales team with proof of the competitor’s price, and they’ll typically match it.

Bill Mulholland

Bill Mulholland is the owner of ARC Relocation, a company that relocates thousands of employees annually, to every state in the United States, and more than 90 foreign countries, for organizations like DHL, Overstock.com, GNC, and the U.S. Government. Bill also owns a real estate brokerage and title company in Virginia.

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