FAQs

Yes. Agoyu requires all quotes to be not-to-exceed so customers can budget confidently and avoid bait-and-switch pricing. If a mover won’t bind the AI-estimated price, we require an additional survey to lock in the quote. This process is fully transparent and managed efficiently through the app.

Usually not. About 75% of movers bind their quotes using Agoyu’s free patented AI technology. If a quote isn’t bound, Agoyu clearly notifies the user and requires a quick additional survey to provide a not-to-exceed price.

No. With Agoyu’s patented AI technology, most movers provide a binding, not-to-exceed price instantly. If a mover can’t bind the quote, Agoyu makes this clear right away and arranges a quick follow-up survey—so you always know your final price without long delays.

All movers on Agoyu provide not-to-exceed estimates. This means the price quoted is the maximum you’ll pay, giving you confidence to budget and protecting you from bait-and-switch pricing. If a mover can’t bind the estimate, Agoyu clearly flags it and requires an additional survey to lock in the final price.

“Full service” means the moving company will come to your house in their moving truck, load your belongings, drive them to the destination and unload your items. Full service moving companies typically offer additional services as well, such as packing, unpacking, disassembling furniture and reassembling furniture. Of course, you can always box up your own belongings and have a full service moving company do the rest.

Yes. When creating your profile, Agoyu’s AI asks a few questions—including your employer or affiliations—to automatically apply eligible discounts. Many movers on Agoyu offer special pricing for the U.S. Military, AARP members, and employees of major companies like Amazon, Google, Walmart, and more.

Yes. Pricing is determined by weight, distance, packing and unpacking needs, special handling or third-party services (like crating), insurance coverage, and even the time of year. Agoyu’s technology makes these factors clear up front so you always understand what goes into your quote and how to get the best price.

Your username is your e-mail address.

Go to our homepage and click “Forgot my password”. This will allow you to enter your email address and receive a password reset email. Follow the instructions in the email, and then on our page to complete the reset. Use our chat feature if you have any trouble

Agoyu offer a chat feature so you can chat live with a real human. These specialists can troubleshoot issues with you and provide direction when necessary. You can also send an email to [email protected] if you feel more comfortable using email.

Yes. Referrals are provided through advertising done on the site. If you need something specific, email us at [email protected], and we can recommend hand-picked realtors who specialize in your destination area, mortgage companies, or even the best utility providers.

Agoyu is your advocate. We require movers to provide bound pricing, guaranteed dates, and proper insurance. We also document the condition of your goods by video to support any claims. If issues arise, simply contact Agoyu—we’ll handle them on your behalf. Movers who don’t resolve complaints are removed from our platform, giving you peace of mind and accountability every step of the way.

Agoyu is a marketplace for individuals to obtain an estimate for the movement of their household goods by nationally accredited moving organizations.

Moving costs are complex, but Agoyu makes them instant and simple. Using AI, Agoyu factors in details like your inventory, shipment weight and size, distance, date, and packing or unpacking needs. This data is sent directly to movers’ pricing engines via secure APIs, giving you fast, accurate estimates in real time.

Very accurate. Most movers on Agoyu bind their quotes as not-to-exceed prices, meaning what you see is the maximum you’ll pay. If a mover cannot bind an estimate, Agoyu makes this clear and requires a quick additional survey to lock in a final, guaranteed price. This ensures transparency and eliminates surprise costs.

The Agoyu weight calculator is a template that allows you to be as specific as possible with the details of your household goods, to receive the most accurate pricing with nationally recognized moving companies.

Agoyu only works with licensed, insured movers who meet our standards for transparency and reliability. Search results are based on your shipment details—such as size, distance, and services requested—and show movers able to meet your needs. We continuously monitor performance, and any mover that fails to uphold quality or resolve complaints is removed from the platform.

Contact the mover right away and file a claim directly through their process. Agoyu makes this easier by documenting the condition of your goods before the move, so you have clear proof for your claim. If you run into any issues, our team is here to advocate on your behalf.

No problem. Agoyu allows you to cancel or switch movers at any time. Just contact our support team at [email protected] and we’ll help you

The cancellation is handled directly with your moving company after the bill of lading is composed and the in-home survey is complete. If you cancel your move after you book through us and before you take any additional steps, there is no charge.

Be ready for the movers by having your items packed (if you didn’t choose packing services), boxes labeled, and walkways clear. Keep valuables, important documents, and essentials (like medications or a change of clothes) with you rather than on the truck. Make sure someone is available to answer questions, sign paperwork, and confirm final details. Agoyu will have already documented your move details and provided your mover’s contact information, so everything runs smoothly.

No, tipping is not required—but it’s always appreciated. If your movers provided great service, many customers choose to tip as a way to show thanks. While there’s no set amount, common practice is around 5–10% of the total move cost or $20–$50 per mover, depending on the size and complexity of the move.

Use Agoyu. All movers on our platform are verified with licenses, insurance, and U.S. DOT profiles. Agoyu also requires not-to-exceed quotes, documents the condition of your goods, and guarantees pricing transparency. If movers fail to meet our standards, they’re removed from the platform—so you can book with confidence.

On Agoyu, you can easily access each mover’s profile to verify legitimacy. Profiles include years in business, affiliations (such as Yelp or BBB), and direct links to official state records through the FMCSA and U.S. Department of Transportation. This transparency lets you confirm credentials and choose movers with confidence.

On Agoyu, every mover’s profile includes their U.S. DOT number. Simply click it, and you’ll be taken directly to the official U.S. DOT site, where you can review the mover’s full history—including accidents, complaints, equipment inspections, and more.

Peak moving season takes place during the summer months. So if you’re planning to move between May and September, be prepared to pay higher prices for professional movers. If you do have to move during peak moving season, we suggest aiming for a mid-month, mid-week move. Demand for movers tends to be highest during weekends, as well at the beginning and end of the month. If moving during the winter months, you may also be able to save money by moving on a weekday as opposed to a weekend.

We recommend at least three to four weeks in advance of your desired moving date. This enables ample time for you to pack, get an in-home survey, and confirm final details with the moving company. The more heads up you can give the moving companies, typically the lower the price due to scheduling constraints.

Yes! Agoyu requires all movers on our platform to carry insurance. For domestic shipments, every quote includes Full Valuation Protection coverage up to $100,000. For international shipments, insurance is based on the declared value of your goods, and the mover will provide you with a customized quote.

Yes. Agoyu gives you full transparency on these costs and lets you decide whether to include them in your quote. If you bid your move out, simply ask the mover to add any third-party service fees you’d like covered so your pricing is complete and accurate.